Privacy Policy
The Privacy Policy explains how Coinerbox collects, uses, shares and protects user information obtained through the website (https://www.Coinerbox.com), or our mobile applications or any other services offered by Coinerbox. The term "we" refers to Coinerbox and its affiliates. The reason we request certain personal information from users is that we are required by law to collect this information or for specific related purposes. Providing us with any unnecessary information is voluntary. This non-essential information is provided to us at your discretion. By choosing not to share this information with us, you may not be able to access or use all of our services.
By using the Site and its APIs or mobile applications, you agree to our Privacy Policy; So please read this document carefully.
The Privacy Policy explains what data we collect, how we use and store such data, and how we share such data. If you do not provide your Personal Data (as defined below) in the manner described in this Privacy Policy, you may not be able to use the Site or any of its services, software, APIs, technologies, products and/or You are not the features provided by the Site ("Services").
definitions
Virtual financial asset
"Virtual Financial Asset" also referred to as "Convertible Virtual Currency", "Digital Currency" or "Digital Commodity", such as Bitcoin or Ether, which is based on a cryptographic protocol of a computer network and may be (i) centralized or is decentralized, (ii) is sourced or open/closed source, and (iii) is used as a means of exchange and/or storage of asset value.
Personal data
"Personal data" means any information relating to an identified or identifiable natural person, including name, identification number, location data, online identifier or one or more specific factors relating to physical, economic, cultural or identity. Your social as a real person is relevant.
What personal information do we collect?
Coinerbox collects, processes and stores your personal data collected through your use of the Services or where you have given your consent. This personal data may include contact details, copies of identification documents provided by you or from public databases, your government-approved identification number (your ID number or ID number), as well as information about your device or internet service (such as IP address and MAC number).
Operating in certain applicable jurisdictions around the world, Coinerbox collects, stores and processes your personal data in accordance with various regulations to which we adhere. Our goal is to comply with the highest standards offered to maintain data privacy. The following provisions in the Privacy Policy are a combination of these provisions to which our Group as a whole is subject and serve as a single policy to govern our data collection, storage and processing activities. As these regulations are amended from time to time, we are also required to ensure that our data practices are up-to-date by amending the provisions.
We collect the information you provide during the Coinerbox login process. This process may be complete, incomplete or abandoned. We also collect personal data when you communicate with us through customer support, subscribing to marketing messages, or contacting us by phone, email or other communication channels. We collect, use and use your personal data, which may include: We store and transfer:
Individual customers:
E-mail
Mobile Phone Number
Full legal name (including previous name and names in local language)
Nationality
Passport number or any government issued identification number
date of birth ("DOB")
Identity documents (such as passport, driver's license or government ID)
residence address
Proof of legal existence
Additional personal data or documentation at the discretion of our compliance team
IP address
Device ID
Enterprise customers:
Legal name of the company (including legal name in local language)
Company's legal/registration information
Full legal name of all beneficial owners, managers and legal representatives
Address (Principal place of business and/or other physical locations)
Proof of legal existence
Business description
Ownership percentage for individual/corporate owners
Contact information of owners, senior managers and executive management (if necessary)
Proof of identity (eg, passport, driver's license, or government-issued ID) for the valid beneficial owner of an entity related to corporate customers.
Personal data relating to the beneficial owners of any entity in the enterprise customer entity (see the 'Individual customer' section above for details on what personal data we collect about individuals)
source of income
The amount of fiat money injected
The amount of Bitcoin or other digital asset expected to be injected
Collecting and transferring data outside of your jurisdiction
Because we may collect personal data from customers located in different jurisdictions, and most of these jurisdictions require your consent to transfer such personal data out of your jurisdiction, your express consent is required.
word is required and your use and/or continued use of the service is hereby assumed as your consent. If you do not consent to the transfer of information, you may no longer use the Coinerbox Platform and/or our Services. You will be able to withdraw your digital assets. However, all other functions will be disabled.
How we use your personal data
Coinerbox uses personal data to communicate with you to administer, provide, improve and personalize the Services. Coinerbox may also generate public data from collected personal data and use it for its own purposes. We may also use such data to communicate with you regarding other products or services offered by Coinerbox and/or Coinerbox partners. We do not share your personal data with third parties (other than partners whose services are related to Coinerbox) except where you have given your consent as described below.
We may share your personal data with third parties:
(a) If we believe that sharing the data is necessary to give effect to the Terms of Service;
(b) to comply with government agencies, including legislators, law enforcement and/or judicial departments;
(c) to third parties who provide services to Coinerbox (such as administrative or technical services);
(d) persons related to the sale or transfer of our business or any part thereof;
In addition, we have implemented international standards to prevent money laundering, terrorist financing and the circumvention of commercial and economic sanctions, and we are aware of the latest rules and regulations related to virtual financial assets, which may require us to be more careful about our customers. If practical, we will implement it. These may include the use of data from third parties and service providers, the source of which we will cross-check with the source of your personal information.
How we store your personal data
Our goal is to protect users and Coinerbox from unauthorized access, alteration, disclosure or destruction of the personal data we collect and store. We take various measures to ensure the security of information. We store your data securely in secure, fault-tolerant storage that is encrypted to industry standards and take several security measures to ensure that user data is not lost, misused or altered, including:
5.1 Physical Actions. Content that contains your personal information will be stored in a locked location. Your personal information is only physically stored in certain circumstances.
5.2 Electronic Actions. Computer data containing your personal information is stored on computer systems and storage media that contain strict access restrictions.
5.3 Management measures. Only authorized employees have access to your personal information and such employees must comply with our internal privacy rules for personal data. We also have strictly controlled conditions for physical access to buildings and files. In addition, we continuously educate employees on relevant laws and regulations and guidelines on security, privacy and security awareness, and regularly organize emergency response training and emergency drills for relevant internal personnel to focus on job responsibilities and strategies and Master emergency response protocols.
5.5 Other Actions. Our web server is protected by various "firewalls".
Please note that it is impossible to guarantee 100% security of information. As such, we ask that you independently understand your responsibility for taking security precautions to protect your personal information.
Here are some safety steps you should know about.
5.6 Use a strong user ID, password and PIN that others do not know or cannot easily guess to access the Account ("User Credentials"). A user's credentials must meet the conditions we specify at the time of creation. You must keep your user information secure and private and do not share it with anyone.
5.7 It is recommended to install antivirus, antispyware and firewall software on personal computers and mobile devices.
5.8 The operating system, anti-virus and firewall products must be regularly updated and updated to the latest versions or security versions.
5.9 File and printer sharing on computers should be disabled, especially when they are connected to the Internet.
5.10 Back up your critical data regularly.
5.11 Consider using encryption technology to protect highly sensitive or confidential information.
5.12 After completing each online session using the Platform, log out completely and clear your browser cache.
5.13 Do not install software or run programs through unknown sources.
5.14 Delete spam emails or chain letters.
5.15 Do not open email attachments from strangers.
5.16 Do not disclose personal, financial or credit card information on unknown or questionable websites.
5.17 Do not use untrusted computers or equipment.
5.18 Do not use public computers or Internet cafes to access online services or conduct financial transactions.
If you suspect that your personal information, especially account information and/or password tocompromised, please lock your account immediately and contact our customer support team. You agree that we have the right, but not the obligation, to retain all personal information collected about your account for 5 years after account closure. keep Unless otherwise provided by law or terms of use. YOU AGREE THAT WE WILL NOT BE LIABLE FOR ANY INFORMATION RELEASE AND OTHER DAMAGES RESULTING FROM INTENT OR NEGLIGENCE NOT ON OUR PART, INCLUDING HACKER ATTACKS, POWER OUTAGES OR UNAVOIDABLE TECHNICAL FAILURES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
Access, correct and delete your personal data
You have the right to receive a copy of your personal data upon request and to ensure that the information we hold about you is accurate and up-to-date. If any of your personal data is incorrect, you can make a request to update your information. You may also request deletion of your personal data, except that we may deny your deletion request in certain circumstances, such as to comply with the law or for legal purposes. For requests to access, correct or delete data, please contact info@coinerbox.com with the subject line "Data Inquiry".
In response to a request to access, correct or delete data, please note that for your own protection as well as ours, we can only do so with appropriate and confirmed authorization from the data owner. Therefore, before taking any action, we will take all necessary steps in our sole discretion to verify the identity of the requester (including but not limited to a phone call or email response on file or other procedures as we deem necessary ) to ensure the legitimacy of the request. Due to potential complexities and cross-border time differences, we cannot commit to a timetable in which such requests will be met. Coinerbox hereby disclaims any liability for any loss or damage incurred as a result of our failure to timely respond to a request for access, correction or deletion of data. Also, while we aim to respond to data requests without a fee, we hereby reserve the right to charge a reasonable fee if the request is burdensome, repetitive or requires additional resources to comply.
Marketing
We may provide you with news, promotions, and company information related to products and services offered by Coinerbox. We may also share personal data with third parties to help us with marketing and promotional projects. By using Coinerbox you accept this privacy policy and consent to receive such marketing communications.
Customers can opt out of these marketing communications at any time. If you do not wish to receive these communications, please send an email to info@coinerbox.com.
For product-related communications, such as policy/terms updates and operational notifications, you may not opt out of receiving such information.
Use of cookies
When you access Coinerbox, we may use data stored in your browser (cookies). This information may reside on your computer or other devices used to visit Coinerbox. This information helps us recognize you as a customer and collect information about your use of Coinerbox to improve our customization services and provide you with a better user experience. We may also use the information collected to ensure compliance with our compliance program (BSA and AML program) and to ensure that the security of your account is not compromised by detecting irregular or suspicious account activity.
Most browsers are set to automatically accept cookies. Some cookies expire when you end the session, and other cookies remain on your computer or other devices until they are deleted or expire. You have the option to decline our use of cookies, but this may affect the performance of Coinerbox services or your user experience.
Contact Coinerbox with questions or privacy concerns
If you have any questions about our privacy policy or the use of your personal data, please contact us by emailing us at info@coinerbox.com with the subject line “Privacy Request”
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and we will notify you through notices and the official website as appropriate. Please visit regularly for any changes and updates. As with the Privacy Policy set forth above, your use and/or continued use of the Services constitutes your implied agreement to be bound by the terms contained herein, as well as any amendments, changes, or updates that may be made on an ongoing basis. It is your responsibility to review the Privacy Policy for any such modifications and Coinerbox is not legally or financially responsible for the consequences of your failure to do so.
